Terms & Conditions of Use | PromotionalWears.com
By accessing or using PromotionalWears.com (“the Website”), you agree to be bound by the following Terms & Conditions. These terms govern all orders, services, and interactions on this platform. If you do not agree to these terms, you are advised to refrain from using the Website.
1. Modification of Terms
PromotionalWears reserves the right to revise these Terms & Conditions, product offerings, and policies at any time without prior notice. Changes become effective immediately upon publication on the Website.
2. Electronic Communication
By using this Website, you agree to receive all communication from us electronically—either via email or website notifications. You may opt out by contacting our customer care team, which will also mean discontinuation of access to our services.
3. Registration & Account Responsibility
To use certain services, you must register an account. You are fully responsible for the confidentiality of your login credentials and for all activities under your account. PromotionalWears is not liable for unauthorized access or usage.
4. Order Confirmation, Pricing, and Acceptance
All orders are subject to confirmation. PromotionalWears reserves the right to accept or reject orders at its sole discretion. Prices listed are subject to change without notice and are exclusive of applicable taxes and shipping.
5. Custom Branding – Printing, Embroidery & Engraving
We offer custom branding services including:
Screen Printing
Digital Printing
Embroidery
Laser & Metal Engraving
By submitting logos, text, or artwork, you confirm:
You own or have permission to use all intellectual property.
You accept full responsibility for legal claims or copyright violations arising from submitted content.
PromotionalWears is not responsible for validating IP rights and acts solely as a service provider for printing, embroidery, and engraving.
We do not claim any rights over your content and are not liable for any disputes related to printed or engraved material provided by you.
6. Printing Attribution
PromotionalWears may print its branding or identification details on finished products. This is standard practice and cannot be removed or altered upon request.
7. Indemnification
You agree to indemnify and hold harmless PromotionalWears, its employees, affiliates, directors, and agents from any liability, damages, or legal claims resulting from your use of the Website, breach of these terms, or violation of laws or rights.
8. Limitation of Liability
PromotionalWears is not liable for any indirect, incidental, special, or consequential damages. In all circumstances, the maximum liability shall not exceed the total order value paid by the customer.
We are not responsible for third-party courier delays, data loss, business interruption, or product misuse. All transit-related risks lie with the buyer post-dispatch.
9. Transfer of Title
All shipments are processed on an FOB (Free on Board) shipping point basis. Title and risk of loss transfer to the customer upon dispatch. For digital products, delivery is deemed complete upon transmission via email or when download is made available.
10. Warranty Disclaimer
All products and services are offered “as is,” without any express or implied warranties. PromotionalWears disclaims any warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Cancellation Policy
Orders, especially for customized or branded products, cannot be cancelled once confirmed.
PromotionalWears reserves the right to cancel an order if:
The delivery location is unserviceable
Customer contact is unresponsive
Required inputs (logos, content, or measurements) are not received
The order cannot be fulfilled due to unforeseen circumstances
12. Refund Policy
Refunds are only applicable under the following conditions:
The product is damaged or tampered upon delivery
PromotionalWears cancels the order due to limitations in service
Order cannot be fulfilled due to vendor unavailability
All refunds will be processed within 7–10 business days, subject to bank processing timelines. Refund approval is at the sole discretion of PromotionalWears.
13. Payment-at-Delivery
Payment-at-Delivery (Cash on Delivery) is NOT available for any orders placed on PromotionalWears.com. All purchases must be prepaid online before confirmation and processing.
14. No Refunds for Custom Orders
We do not accept returns or issue refunds for any:
Customized, printed, embroidered, or engraved products
International orders under any condition
15. Technical Limitations
Certain products may not display prices or specifications due to system updates. For such items, please contact us directly at info@promotionalwears.com for pricing and order support.
16. Legal Jurisdiction
All legal matters, disputes, or claims will be subject exclusively to the jurisdiction of the courts located in Delhi, India.
17. Relationship Disclaimer
Use of the Website does not create any partnership, agency, franchise, or employment relationship between the user and PromotionalWears. Invalidity of any clause shall not affect the enforceability of the remaining terms.